Associate Director, Client Services
Shanghai / Hong Kong · Hybrid
Reports to: Managing Director
GTE is a strategic communications and digital consultancy supporting companies through critical business moments, including market entry, growth, capital markets, crisis management, digital transformation and AI adoption. We work with multinational and Chinese companies that need clear thinking, credible communication and practical execution across China and international markets.
We are looking for an Associate Director, Client Services to lead client relationships, business development and high-quality project delivery. This is a senior client-facing role for someone who combines strategic judgment, commercial discipline and hands-on consulting capability.
What you will do
- Build and manage trusted relationships with senior client stakeholders.
- Lead new business development, including identifying opportunities, shaping proposals and leading pitches.
- Lead client project delivery, ensuring quality, timeliness, scope control and commercial performance.
- Translate client needs into clear engagement plans, budgets and measurable outcomes.
- Lead research and develop proposals, presentations, case studies and strategic recommendations.
- Coordinate GTE’s communications, digital technology and growth consulting capabilities to deliver integrated client solutions.
- Guide junior team members and act as a senior escalation point for complex client issues.
- Contribute to GTE’s thought leadership, content development and market positioning.
What we are looking for
- Bachelor’s degree or above.
- At least 12 years of professional experience, including at least 5 years in an agency environment.
- Strong experience in at least one of the following areas: strategic communications and public relations, strategic marketing and marketing communications, or digital, marketing technology and AI-related consulting.
- Strong experience managing senior client relationships and leading multi-workstream projects.
- Proven ability to develop persuasive proposals, strategic recommendations and client-ready materials.
- Excellent written and spoken English and Mandarin Chinese, with confidence in international business settings.
- Experience working across China and international markets is highly desirable.
- Familiarity with B2B communications, capital markets, crisis management, marketing technology or AI-related consulting is an advantage.
Why join GTE
You will join a senior-led consultancy with direct exposure to strategic client work, business development and cross-disciplinary projects, with significant autonomy and leadership opportunities.
How to apply
Please send your CV and a brief introduction to info@gteconnect.com.